How Does Efficiency Save Dental Practices Money?

How Does Efficiency Save Dental Practices Money?

Running a Successful Dental Practice is Stressful. You take good care of your patients and run a business too. You don’t take enough down time to enjoy your family and friends or to just put your feet up and close your eyes. It has been proven that stress can lower the immune system and make us more vulnerable to becoming ill. Who has time for that? Not you and not me! So, today I want to share our number one tip for lowering stress in your dental practice. I’ll sum it up in one word; Efficiency. Efficiency comes from having more »

What Will Set Your Practice Apart in 2017?

What Will Set Your Practice Apart in 2017?

What Will Set Your Practice Apart is the quality of “customer service” your patients receive. Providing Great service in a Caring Environment will turn a First Visit into a Loyal Patient for years to come. Your Patient’s Experience with your office isn’t solely based on what happens during their dental appointments. Their initial impression is formed during the first Phone Call or Email interaction. They form a deeper impression the moment they enter your door. Here are a few, easy to implement, tips to take your Patient Experience from Good to Great! 1) Have phones answered before the third ring and by more »

Are you a Manager or a Leader?

Are you a Manager or a Leader?

There is a Difference Between Managing a Team and leading one. Leaders don’t simply ensure tasks are completed; Leaders inspire with actions.   Tips to Providing Leadership for your Team Good leadership skills are important for all Business Owners and Managers. I want to share with you some skills I believe to be important to a Successful Dental Practice. Walk your Talk. If you want your employees to care about your practice; You must show that you care. Showing up to work late on a consistent basis sets a bad precedent. If you want your team to be on time, more »

Benefits of a Small-Town vs. Big-Town Practice

Benefits of a Small-Town vs. Big-Town Practice

The following article was written by our Founder, Mary Fisher-Day, exclusively for Dental Entrepreneur Magazine and appears in the Fall, 2016 issue and the online edition Here.  There’s plenty to be said of the benefits of living and practicing in a big city or Metropolitan area. Proximity to upscale dining, Cultural Activities and Shopping Malls are at the top of the list when I speak with a young dentist seeking to purchase a practice. Easily, nine out of ten are seeking a practice no further than a thirty-minute drive from a large city. While practicing in a large city does more »

Oral Cancer… Is your team educated on the fastest growing cancer in the US?

Oral Cancer… Is your team educated on the fastest growing cancer in the US?

In North America someone dies every hour of everyday from Oral Cancer. Yet, according to the National Cancer Institute only 20% of the US population receive Oral Cancer exams. The ADA recommends Oral Cancer Screenings be performed annually on every patient over the age of 17. Although tobacco and alcohol use are still primary causes of Oral Cancer, the last 15 years has seen a 60% increase in Oral Cancer in adults under the age of 40. The primary cause for this increase is the HPV virus. Patients place their trust and their lives in the hands of their Dentist. more »

Will security cameras covering my front desk stop embezzlement?

Will security cameras covering my front desk stop embezzlement?

I get asked this question a lot when I am speaking to groups of dentists, so I decided to share the answer, and the reasons behind it, with you. I have seen some consultants advocate cameras to counter embezzlement; their arguments center around deterrence and increased possibility of detecting a thief. While I think front-desk cameras may be a good idea for other reasons (such as catching couriers who, finding your front desk unattended, take the opportunity to steal something), their impact on embezzlement is minimal. The first thing I’ll mention is that we deal with hundreds of embezzlement matters more »

Is your surface disinfectant safe and are you using it right?

Is your surface disinfectant safe and are you using it right?

Surface disinfectant: Hands down this is the least understood area in a dental office. Understand the proper steps to use from ventilation to PPE, each area contains risky outcomes. The labels change often and include vital information, such as the exposure time to kill viruses and bacteria. A recent survey showed that when clinicians were asked if they were reading the label on the disinfectant being used, 92% said NO or that they only read if it is a new product. When asked the minimum number of wipes it takes to clean a room nearly 25% stated they did not more »

Could Early Morning Dance Parties Boost Productivity?

Could Early Morning Dance Parties Boost Productivity?

I recently learned of a dental practice that has two minute dance parties, prior to their morning huddle everyday. The team loves it. Imagine the positive energy this brings to the practice! What do you think? Would this work for your practice? Check out the article below. Early Morning Dance Parties Boosting Productivity -Mary Mary Fisher-Day Founder, The Dental Business (CNN) – Not many people come to work right after a party, but there’s a new movement that’s got people doing just that. They’ve come to get mentally and physically energized before starting their day. “Yoga class was awesome. It more »

Dental Office Overhead

Dental Office Overhead

The following overhead numbers are typical of a well managed Dental Practice: • Staff Salaries (including benefits and government required Payroll expenses) = 24-28% • Clinical Supplies = 6% • Lab Fees (all) = 7-8% • Rent or Lease payment = 4% • Equipment Leasing/Purchases = 2-3% • Office Supplies (includes postage and electronic billing and filing charges) = 2-3% • Utilities, telephone, accounting, legal and professional fees = 10% Ideal, true, overhead should be no more than 60%. Some numbers may be included as “overhead” or “practice expenses” that are not absolutely required to run a Dental Practice. These more »

Does Your Incentive Plan Inspire Your Team?

Does Your Incentive Plan Inspire Your Team?

With the slowdown in the economy, yearly pay raises may be difficult to give.  However, a bonus program can be a great way to motivate current employees and even acquire new ones (when needed). When you include an incentive bonus in your total compensation package, it shifts employee mentality to that of ownership. They become motivated to be more productive and see the practice be successful when they are rewarded for ‘going the extra mile’. With that being said, as the practice owner, you need to be clear when presenting a bonus program. A written copy of the bonus protocol should be more »