Still on my mind – After returning from the ADA and ADMC (Academy of Dental Management Consultants) meetings last October, one message was forefront on my mind and it hasn’t gone away. The message is “People before Profits”. I realize this message can be viewed in different ways. In the context in which I heard it, it means; “put your People first, and Profits will follow”. You teach people how to treat you. With this in mind, treating people well does not mean that you should allow them to take advantage of you. Certainly, stand firm in your expectation of more »
We know that dental practices are most successful when the entire team is connected, has needed resources and is consistently motivated. The Dental Business: A Blueprint for Success will show you how to run a successful dental practice. Included are tools for every stage of your practice and career alike. By implementing the systems provided in this book, you will achieve results that normally take years, in a very short period of time.
Our Clients see results quickly as we customize each Coaching Program and address urgent needs first. By providing needed Resources, Training and as much hand-holding as necessary, we achieve these results together. Our Mission is to see Dental Practice Owners and Teams enjoy going to work each day to an Efficient and Profitable Practice. “Your Success is Our Priority!”
What We Are Talking About
Education and a Sense of Urgency are paramount when providing needed treatment to a patient. Sit down and look your patient in the eye to discuss your diagnosis and the treatment recommendation. This will increase their level of trust in you, and substantially increase your treatment plan acceptance rate. Use an intraoral camera to show patients what you see, and if you have it available, show an educational video relating to their treatment needs. Patients must understand that there are consequences of NOT having needed treatment. Educate, Motivate, Communicate and be considerate. These actions will earn you the respect and more »
The Dental Industry is no exception. Throughout my career as a Consultant, I’ve spent countless hours with dental team members and one of the questions I ask is, “what aspect of your job gives you the most satisfaction”? Recently, I placed a poll on Social Media asking which of the following is most important to dental team members: Compensation, Appreciation, Relationships with Co-Workers or Other. The number one answer by far, has always been Appreciation. While monetary compensation is important to all, the overwhelming majority chose Appreciation. Consider this – How often to do you say Thank You to Patients? more »
Running a Successful Dental Practice is Stressful. You take good care of your patients and run a business too. You don’t take enough down time to enjoy your family and friends or to just put your feet up and close your eyes. It has been proven that stress can lower the immune system and make us more vulnerable to becoming ill. Who has time for that? Not you and not me! So, today I want to share our number one tip for lowering stress in your dental practice. I’ll sum it up in one word; Efficiency. Efficiency comes from having more »
“Hiring Mary as my Dental Consultant was the best thing I ever did for my Practice. She helped me reach 5 and 10 year goals in less than 2 years. Her ability to evaluate my Practice, find the problem areas and address those areas with results, in a very short period of time, amazed me. I actually have a life outside the office and the financial freedom I hoped to have 10 years from now.”
“With Mary’s help we have fine-tuned our business office and have collections consistently at 98% or above. Our recall percentage is well above the norm and our Hygiene department is more efficient and productive than we ever thought it could be. Before hiring Mary, we had no idea where our overhead stood. We knew something was out of whack but didn’t know where to begin to find the problem. Mary evaluated our overhead, pointed out areas that were in line and areas that needed work. With her help we now have systems in place to monitor our overhead and have the knowledge and tools to keep it in line. It’s nice to have a competent, dependable Consultant who listens and will tailor Management for the individual needs of the practice.”
“If anyone is looking to improve or purchase a practice, I strongly recommend Mary Fisher-Day. She works extremely hard to make sure your practice is successful and truly cares about you going forward. I’m a former accountant, so I speak from a strong business background. I cannot speak highly enough of her.”
Mary Fisher-Day is a proud member of The Academy of Dental Management Consultants! The Academy of Dental Management Consultants (ADMC) is a group of individual dental consultants. They derive their primary income from providing services to the dental profession. Some of the services they provide are: Practice Management Consulting, Office/Clinical Efficiency, Profitability Management, Marketing Services and Professional Speaking....Read more..