Mary Fisher-Day

Diagnosis by Insurance Company – Can we do anything about it?

Should Dental Associations and Organizations dedicate resources to creating PSA’s to educate law makers about the flagrant ways Dental insurance companies are undermining the relationship between you and your patients? Examples: 1) Letters sent to your patients inferring that your fees are too high and encouraging your patients to seek care from a dentist on …

What you need to know if you want to own a Dental Practice

Whether you’re planning to own a practice, or you already do, this article is for you. You won’t likely receive the following information in Dental School, in Residency or as an Associate Dentist.   Reality Bites:  It does not matter how much you love your team or how much they love you, they will never care as …

What Successful Dental Practice Owners Know and Do

Successful Dentists know their Practice Numbers. ·       They know the numbers to review, how to obtain them and why they’re important. ·       They hire a bookkeeper or an accountant to handle business financials and review the profit and loss report monthly or quarterly (at the latest) Let the professionals handle payroll and payroll taxes, saving money and headaches. Successful …

Thank You!

The Two Most Under-utilized Words in Business are

The Dental Industry is no exception. Throughout my career as a Consultant, I’ve spent countless hours with dental team members and one of the questions I ask is, “what aspect of your job gives you the most satisfaction”? Recently, I placed a poll on Social Media asking which of the following is most important to …

Image of a Dentist and satisfied patient with white teeth. What will set your practice apart in 2017?

What Will Set Your Practice Apart in 2017?

What Will Set Your Practice Apart is the quality of “customer service” your patients receive. Providing Great service in a Caring Environment will turn a First Visit into a Loyal Patient for years to come. Your Patient’s Experience with your office isn’t solely based on what happens during their dental appointments. Their initial impression is formed …

Are you a Leader or a Manager?

Are you a Manager or a Leader?

There is a Difference Between Managing a Team and leading one. Leaders don’t simply ensure tasks are completed; Leaders inspire with actions.   Tips to Providing Leadership for your Team Good leadership skills are important for all Business Owners and Managers. I want to share with you some skills I believe to be important to …

Image of a small town vs a big city

Benefits of a Small-Town vs. Big-Town Practice

The following article was written by our Founder, Mary Fisher-Day, exclusively for Dental Entrepreneur Magazine and appears in the Fall, 2016 issue and the online edition Here.  There’s plenty to be said of the benefits of living and practicing in a big city or Metropolitan area. Proximity to upscale dining, Cultural Activities and Shopping Malls …