Being Ready with Mary Fisher-Day
Listen to Mary’s interview with Dr. Laura Mach, as she lays out a blueprint for an emergency exit plan for your dental practice. Link to Podcast..
Do you have an Emergency Directive, or “Will for your Practice”?
Dr. Austin had no idea what was about to happen to his family and his practice when he left for work that Tuesday in March. Dr. Austin’s wife answered her phone to hear the voice of a police officer who would go on tell her that her husband was in a car accident and he …
What you need to know if you want to own a Dental Practice
Whether you’re planning to own a practice, or you already do, this article is for you. You won’t likely receive the following information in Dental School, in Residency or as an Associate Dentist. Reality Bites: It does not matter how much you love your team or how much they love you, they will never care as …
What Successful Dental Practice Owners Know and Do
Successful Dentists know their Practice Numbers. · They know the numbers to review, how to obtain them and why they’re important. · They hire a bookkeeper or an accountant to handle business financials and review the profit and loss report monthly or quarterly (at the latest) Let the professionals handle payroll and payroll taxes, saving money and headaches. Successful …
Why “People before Profits”?
Still on my mind – After returning from the ADA and ADMC (Academy of Dental Management Consultants) meetings last October, one message was forefront on my mind and it hasn’t gone away. The message is “People before Profits”. I realize this message can be viewed in different ways. In the context in which I heard …
Helping Patients understand and accept needed Treatment
Education and a Sense of Urgency are paramount when providing needed treatment to a patient. Sit down and look your patient in the eye to discuss your diagnosis and the treatment recommendation. This will increase their level of trust in you, and substantially increase your treatment plan acceptance rate. Use an intraoral camera to show …
The Two Most Under-utilized Words in Business are
The Dental Industry is no exception. Throughout my career as a Consultant, I’ve spent countless hours with dental team members and one of the questions I ask is, “what aspect of your job gives you the most satisfaction”? Recently, I placed a poll on Social Media asking which of the following is most important to …
What Will Set Your Practice Apart in 2017?
What Will Set Your Practice Apart is the quality of “customer service” your patients receive. Providing Great service in a Caring Environment will turn a First Visit into a Loyal Patient for years to come. Your Patient’s Experience with your office isn’t solely based on what happens during their dental appointments. Their initial impression is formed …
Are you a Manager or a Leader?
There is a Difference Between Managing a Team and leading one. Leaders don’t simply ensure tasks are completed; Leaders inspire with actions. Tips to Providing Leadership for your Team Good leadership skills are important for all Business Owners and Managers. I want to share with you some skills I believe to be important to …