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Image of a Dentist and satisfied patient with white teeth. What will set your practice apart in 2017?

What Will Set Your Practice Apart in 2017?

What Will Set Your Practice Apart is the quality of “customer service” your patients receive. Providing Great service in a Caring Environment will turn a First Visit into a Loyal Patient for years to come. Your Patient’s Experience with your office isn’t solely based on what happens during their dental appointments. Their initial impression is formed …

Are you a Leader or a Manager?

Are you a Manager or a Leader?

There is a Difference Between Managing a Team and leading one. Leaders don’t simply ensure tasks are completed; Leaders inspire with actions.   Tips to Providing Leadership for your Team Good leadership skills are important for all Business Owners and Managers. I want to share with you some skills I believe to be important to …

Image of a small town vs a big city

Benefits of a Small-Town vs. Big-Town Practice

The following article was written by our Founder, Mary Fisher-Day, exclusively for Dental Entrepreneur Magazine and appears in the Fall, 2016 issue and the online edition Here.  There’s plenty to be said of the benefits of living and practicing in a big city or Metropolitan area. Proximity to upscale dining, Cultural Activities and Shopping Malls …

Photo of a team member: She knows that Oral cancer exams are important

Oral Cancer… Is your team educated on the fastest growing cancer in the US?

In North America someone dies every hour of everyday from Oral Cancer. Yet, according to the National Cancer Institute only 20% of the US population receive Oral Cancer exams. The ADA recommends Oral Cancer Screenings be performed annually on every patient over the age of 17. Although tobacco and alcohol use are still primary causes …

Fun party image. Does your practice need dance parties?

Could Early Morning Dance Parties Boost Productivity?

I recently learned of a dental practice that has two minute dance parties, prior to their morning huddle everyday. The team loves it. Imagine the positive energy this brings to the practice! What do you think? Would this work for your practice? Check out the article below. Early Morning Dance Parties Boosting Productivity -Mary Mary …

Image of calculator and math. What is your overhead?

Dental Office Overhead

The following overhead numbers are typical of a well managed Dental Practice: • Staff Salaries (including benefits and government required Payroll expenses) = 24-28% • Clinical Supplies = 6% • Lab Fees (all) = 7-8% • Rent or Lease payment = 4% • Equipment Leasing/Purchases = 2-3% • Office Supplies (includes postage and electronic billing …

Mary Fisher-Day coaches dentists and their teams

A Note From Mary

When you think you can’t afford to hire a practice management coach or consultant is when you need one most. If your practice is in need of a consultant/coach, find one that will work with you on payments. Our clients see their investment repaid many times over and in a very short period of time. …

All-Star Dental Academy logo .. Dental All-Stars Podcast featuring Mary Fisher-Day

Dental All-Stars Podcast

Mary Fisher-Day, discusses the importance of team communications for this Dental All-Stars Podcast. Great information that every dental practice can use! To listen to this podcast, find out why team communication is so important, and learn best practices click here Dental All-Stars Podcast Mary Fisher-Day, founder of The Dental Business, was asked to discuss the importance of team …

Image of a chart .. what are the top mistakes made by dental practice owners?

Top Mistakes Made By Dental Practice Owners

What are the top mistakes made my dental practice owners? 1- Under estimating the value of team communication   * Morning meetings or huddles are the most important communication of the day. This 10 to 15 minute meeting will set the tone for the day. The Doctor or Scheduling Coordinator should facilitate   Review the schedule …