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Image of a Dentist and satisfied patient with white teeth. What will set your practice apart in 2017?

What Will Set Your Practice Apart in 2017?

What Will Set Your Practice Apart is the quality of “customer service” your patients receive. Providing Great service in a Caring Environment will turn a First Visit into a Loyal Patient for years to come. Your Patient’s Experience with your office isn’t solely based on what happens during their dental appointments. Their initial impression is formed …

Image of a small town vs a big city

Benefits of a Small-Town vs. Big-Town Practice

The following article was written by our Founder, Mary Fisher-Day, exclusively for Dental Entrepreneur Magazine and appears in the Fall, 2016 issue and the online edition Here.  There’s plenty to be said of the benefits of living and practicing in a big city or Metropolitan area. Proximity to upscale dining, Cultural Activities and Shopping Malls …

Photo of a team member: She knows that Oral cancer exams are important

Oral Cancer… Is your team educated on the fastest growing cancer in the US?

In North America someone dies every hour of everyday from Oral Cancer. Yet, according to the National Cancer Institute only 20% of the US population receive Oral Cancer exams. The ADA recommends Oral Cancer Screenings be performed annually on every patient over the age of 17. Although tobacco and alcohol use are still primary causes …

Photo: Surface disinfectant are you using it correctly?

Is your surface disinfectant safe and are you using it right?

Surface disinfectant: Hands down this is the least understood area in a dental office. Understand the proper steps to use from ventilation to PPE, each area contains risky outcomes. The labels change often and include vital information, such as the exposure time to kill viruses and bacteria. A recent survey showed that when clinicians were …

Mary's photo used on our About Us, Welcome to our Blog and other pages. Mary is the Owner and CEO of The Dental Business

A Note From Mary

When you think you can’t afford to hire a practice management coach or consultant is when you need one most. If your practice is in need of a consultant/coach, find one that will work with you on payments. Our clients see their investment repaid many times over and in a very short period of time. …

Image of a chart .. what are the top mistakes made by dental practice owners?

Top Mistakes Made By Dental Practice Owners

What are the top mistakes made my dental practice owners? 1- Under estimating the value of team communication   * Morning meetings or huddles are the most important communication of the day. This 10 to 15 minute meeting will set the tone for the day. The Doctor or Scheduling Coordinator should facilitate   Review the schedule …

Image of a smiling team member: The front desk is the face of your dental practice

The Face of Your Practice

Front Desk Team Members Whenever one thinks about the way a doctor’s office should be run, they should compare it to the parts of a body. If the doctors and medical staff are the hands, and the billing coordinator is the brain, then the front desk is undoubtedly the face. The front desk position is a vital aspect of any …

Image of a dental team. Do you give written notices to your patients?

Dental Negligence – Are you covering your tracks?

Written notification of Periodontal Disease is essential for every Dental Hygiene Program. Make sure your entire team understands that informed refusal is just as important as informed consent. The main function of informed consent is to protect the patient’s right to self-determination of whether or not to accept the treatment proposed. The dentist and hygienist …