What Will Set Your Practice Apart in 2017?

What Will Set Your Practice Apart in 2017?

What Will Set Your Practice Apart is the quality of “customer service” your patients receive. Providing Great service in a Caring Environment will turn a First Visit into a Loyal Patient for years to come. Your Patient’s Experience with your office isn’t solely based on what happens during their dental appointments. Their initial impression is formed during the first Phone Call or Email interaction. They form a deeper impression the moment they enter your door. Here are a few, easy to implement, tips to take your Patient Experience from Good to Great! 1) Have phones answered before the third ring and by more »

Are you a Manager or a Leader?

Are you a Manager or a Leader?

There is a Difference Between Managing a Team and leading one. Leaders don’t simply ensure tasks are completed; Leaders inspire with actions.   Tips to Providing Leadership for your Team Good leadership skills are important for all Business Owners and Managers. I want to share with you some skills I believe to be important to a Successful Dental Practice. Walk your Talk. If you want your employees to care about your practice; You must show that you care. Showing up to work late on a consistent basis sets a bad precedent. If you want your team to be on time, more »