Dental Negligence – Are you covering your tracks?

Dental Negligence – Are you covering your tracks?

Written notification of Periodontal Disease is essential for every Dental Hygiene Program. Make sure your entire team understands that informed refusal is just as important as informed consent. The main function of informed consent is to protect the patient’s right to self-determination of whether or not to accept the treatment proposed. The dentist and hygienist are responsible for providing patients with several important factors to make sure that they are properly informed: Explain the procedure using understandable terms and language Explain clearly the reasons or diagnosis for the planned procedure Explain the benefits, anticipated outcome, and prognosis of the procedure more »

Is Your Team On Board?

Is Your Team On Board?

Do you have a practice mission statement? If not, you really should. If you do, is your team on board? I believe teams are the same regardless of industry. A business will succeed or fail because of the team. A coach cannot win a game without a team just as a dentist cannot practice dentistry without a team. The definition of team, according to businessdictionary.com, is “A group of people with a set of complementary skills required to complete a task, job or project.” I would like to add MISSION to the definition. To carry out a successful mission it more »

Eight Things Employees Expect and Deserve

Eight Things Employees Expect and Deserve

Do you feel as if your employees are happy, motivated and satisfied with their career choice? Do you know what the Eight Things your employees expect and deserve the most? These Eight Things may surprise you! To be treated with Respect Acknowledgement when expectations are exceeded Good Work Environment Expectations made clear Performance Evaluations Communication on a regular basis Consistency of Rules Fair Compensation Do your employees feel like they are getting all these things and more? If not we can help!! Contact us at: clientcare@thedentalbusiness.com Until next time, Mary .. At The Dental Business we welcome ideas, comments and questions more »

Large City or Small Town?

Large City or Small Town?

The vast majority of students coming out of dental school want to practice in large cities, while small town populations often struggle to find a dentist within a 30 minute drive.  For this reason, some states offer an incentive program to dentists who agree to practice in small towns. There are often programs in which student loans can be reduced or forgiven, or large sign-on bonuses given to dentists who agree to practice in the area, for a minimum of 4 years. Here are some benefits to practicing in a small town or rural area: Loyal Patient Base Loan Forgiveness or more »

Are you Risk Free?

Are you Risk Free?

As a Dental Practice Owner, do you ever wonder if you are “Really” in compliance? Are you ever afraid that someone from OSHA or the Radiation Compliance Inspector’s office will show up unexpectedly for an audit?  Or are you frightened that the Office of Civil Rights, (OCR from the Inspector General’s Office), will come in to do a HIPAA compliance audit? Leaving you with a list of items to correct and a hefty fine! Do you ever wonder if your patient chart documentation is thorough and complete?  If you were called before the State Board and asked to provide documentation more »

A few of our strategies for ending the year on a good note and starting the next year off ahead of the game.

A few of our strategies for ending the year on a good note and starting the next year off ahead of the game.

Where has the year gone? I cannot believe its November already. I want to share with you a few of our strategies for ending the year on a good note and starting the next year off ahead of the game. Set goals for 2014:   Production; Collections; Collection %; Hygiene; Specialty Procedures, etc. Review your fee schedule to determine whether an increase is in order. If you participate in PPO plans, negotiate an increase in your reimbursement rate. Remind patients to use their remaining insurance benefits before the year’s end. If they wait on needed treatment until 2014, they will have more »

Interview with Mary Fisher-Day, Founder and Owner, The Dental Business – Part Two

Interview with Mary Fisher-Day, Founder and Owner, The Dental Business – Part Two

Conducted by Livvie Matthews, Simple Social Media TV Part Two Livvie Matthews: Mary, what about Compliance and Documentation? Do you feel there are particular areas that practices should pay attention to when it comes to Compliance and Documentation? Mary Fisher-Day: Yes, I do. These are the areas dentists rarely think about. Yet, these are areas that can cost a practice hundreds of thousands of dollars. First, you must know HIPAA laws. You cannot just assume that your team knows and abides by them. You will need to make sure that they are following your office protocol and that manuals are more »

Interview with Mary Fisher-Day, Founder and Owner, The Dental Business

Interview with Mary Fisher-Day, Founder and Owner, The Dental Business

Conducted by Livvie Matthews, Simple Social Media TV Part One In this insightful interview, Mary will share her tried-and-true strategies for a successful dental practice. Implementation of these strategies will allow you to enjoy going to work each day, have a productive and profitable practice and enjoy time away from work without worry. Livvie Matthews is founder of Simple Social Media TV, and is passionate about helping small business owners learn how to draw more clients into your space using the incredible power of social media and online marketing. Livvie Matthews: Mary, please tell us a little about yourself and more »

How to Tell if You Really Need an Associate

How to Tell if You Really Need an Associate

Question: Do I Need An Associate?   Case Study: Dr. Jones states:  “We work through lunch on a regular basis. My schedule is crazy and my patients are kept waiting much too long. I’m constantly putting out fires, doing operative work and hygiene exams (in two rooms) at the same time. I am always under the gun and am afraid I’m not giving my patients the attention they need.”  Dr. Jones’ Practice Statistics: Has 1150 active patients Hours: 9-5, Monday – Thursday. Lunch from 1:00 to 2:00 Averages 15 new patients per month Patients scheduled 3 weeks out for operative more »

The Sky is NOT Falling!

The Sky is NOT Falling!

I really feel the need to share something that’s been weighing heavily on my mind. You see, I’m not a fan of “The Sky is Falling” mentality that some are using as their platform today. My belief is that we work in the best business in the world! I’m speaking of the dental business, of course. We are blessed to be in a business that, for the most part, has not given in to what I call, diagnosis by insurance company. Have changes in the insurance industry affected our business? Certainly, they have. But, not like other health care providers, more »